Frequently Asked Questions

About Encor3 Elixirs™

What is Encor3 Elixirs™?

Encor3 Elixirs™ is a premium botanical wellness systems brand offering targeted herbal tea and capsule formulas designed for real life, real schedules, and daily ritual support. Our products are organized into five wellness systems: Crav3™ (cravings support), N3uroLINK™ (focus support), Exhal3™ (calm and recovery support), ELARA™ (women’s wellness support), and Her Calm™ (women’s calm and hormonal balance support).

Are your products vegan?

Yes. All Encor3 Elixirs™ products are formulated with vegan-friendly ingredients. Our capsules use vegetable-based capsule shells and our teas contain no animal-derived ingredients.

Are your products third-party tested?

Our formulas are developed with quality and safety as the foundation. For specific testing and certification questions, please contact us at contact@tateentgrp.com.

Do your products contain caffeine?

Our herbal teas are caffeine-free unless otherwise noted on the product label. Please review individual product pages for full ingredient details.

Ordering & Shipping

How long does shipping take?

Orders are processed within 1–3 business days. Once shipped:

• Standard Shipping: 5–8 business days (free on orders $70+)
• Expedited Shipping: 2–3 business days
• Overnight Shipping: Available at checkout

You will receive a tracking number via email once your order ships.

Do you ship internationally?

We currently ship within the United States. International shipping options are coming soon. Join our VIP list to be notified first.

Can I change or cancel my order?

Orders can be modified or cancelled within 2 hours of placement. Please contact us immediately at contact@tateentgrp.com if you need to make changes.

Returns & Refunds

What is your return policy?

We accept returns of unopened, unused products within 30 days of delivery. Opened products are not eligible for return due to the consumable nature of our products. If your order arrived damaged or incorrect, please contact us within 7 days of delivery with photos and we will make it right.

How long do refunds take?

Approved refunds are processed within 5–7 business days back to your original payment method.

Products & Wellness Systems

How do I know which wellness system is right for me?

Start with the system that matches your primary wellness goal:

• Crav3™ — Crafted for daily cravings support, appetite balance, and energy
• N3uroLINK™ — Crafted for focus support, mental clarity, and daily cognitive wellness
• Exhal3™ — Crafted for daily calm, nervous system recovery support, and stress resilience
• ELARA™ — Crafted for women’s wellness support, feminine balance, and daily glow
• Her Calm™ — Crafted for women’s calm, hormonal balance support, and daily feminine wellness

Can I take multiple products at the same time?

Many of our customers incorporate products from multiple systems into their daily ritual. We always recommend consulting with your healthcare provider before starting any new supplement routine, especially if you are pregnant, nursing, or taking medications.

What is the difference between the Tea and the Complete System?

Our teas are a premium herbal ritual designed to complement your daily routine. Our Complete Systems pair the herbal tea with a 30-day botanical capsule supply for a full, layered wellness approach. The Complete System offers the best value and the most comprehensive daily ritual support.

What does “2-Day Sample” mean?

Our 2-Day Samples are trial sizes designed to let you experience the formula before committing to a full supply. They are ideal for first-time customers or for building your own sample ritual with the Build Your Sample Pack™.

Subscriptions & VIP

Do you offer subscriptions?

Yes. Subscribe & Save is available on select products. Subscribers receive 10% off every order with flexible delivery frequencies (every 2 weeks, 30, 45, or 60 days). Encor3 VIP™ members receive 15% off. Manage or cancel anytime from your account dashboard.

What is Encor3 VIP™?

Encor3 VIP™ is our premium membership program offering 15% member pricing, early product access, priority shipping, surprise member gifts, and VIP-only product drops. Learn more about Encor3 VIP™ →

Compliance & Safety

Are these products FDA approved?

These statements have not been evaluated by the Food and Drug Administration. Encor3 Elixirs™ products are not intended to diagnose, treat, cure, or prevent any disease. Our products are dietary supplements and herbal wellness formulas intended to support general wellness as part of a healthy lifestyle.

Who should not use these products?

Please consult your healthcare provider before use if you are pregnant, nursing, under 18, or have a medical condition. Do not use as a substitute for professional medical advice.

Wholesale & Retail

Do you offer wholesale or retail partnerships?

Yes. Encor3 Elixirs™ is actively expanding into wellness boutiques, specialty retailers, and regional partnerships. View our Wholesale & Retail Partnerships page → or submit a wholesale application →.

Still Have Questions?

Our team responds within 1–2 business days. Reach out at contact@tateentgrp.com or visit our Contact page.