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(404)360-5107

The Encor3 Store
  • Home
  • Online Store
    • All Products
  • All About Encor3 Elixirs
  • Meet The Crowd Favs...

Terms and Conditions

Effective Date: April 22, 2026



Welcome to Encor3 Elixirs. By using our website, placing an order, or interacting with our services, you agree to these Terms & Conditions. These terms are designed to protect both our company and our customers.

If you do not agree, please do not use this website.


1. Use of Our Website

You agree to use this website only for lawful purposes. You may not use our site to:

  • Commit fraud or theft
  • Harass, threaten, or bully others
  • Spread hate speech or abusive content
  • Upload harmful software or viruses
  • Spam promotions, scams, or misleading offers
  • Attempt to hack, copy, or damage the website
  • Use our brand name deceptively

We reserve the right to block access to anyone violating these rules.


2. Products & Services

Encor3 Elixirs sells herbal teas, wellness blends, supplements, and related products.

We reserve the right to:

  • Change prices at any time
  • Update ingredients or packaging
  • Discontinue products
  • Limit quantities purchased
  • Refuse service when necessary

We work to keep product information accurate, but minor changes may happen as we improve operations.


3. Orders & Payments

All orders must be paid in full before shipment.

We reserve the right to cancel orders involving:

  • Suspected fraud
  • Incorrect pricing due to website error
  • Inventory shortages
  • Billing issues
  • Abusive customer behavior
  • Orders we cannot legally fulfill

If payment was captured on a canceled order, we will issue the appropriate refund.


4. Shipping & Delivery

Orders generally ship within 2–3 business days unless stated otherwise.

Shipping times are estimates, not guarantees. We are not responsible for delays caused by:

  • Carriers
  • Weather
  • Holidays
  • Incorrect addresses entered by customer
  • Events outside our control

Customers are responsible for providing accurate shipping information.


5. Website Availability & Information Accuracy

We aim to keep our website updated and running smoothly. However, we cannot guarantee the website will always be uninterrupted or error-free.

We reserve the right to correct:

  • Pricing mistakes
  • Typing errors
  • Product description errors
  • Outdated content

We are not liable for temporary downtime or technical interruptions.


6. Intellectual Property & Brand Protection

All content on this website belongs to Encor3 Elixirs and/or its parent company unless otherwise noted, including:

  • Logos
  • Product names
  • Text
  • Images
  • Packaging concepts
  • Graphics
  • Branding language

You may not copy, reproduce, resell, or commercially use our materials without written permission.


7. Health & Product Disclaimer

Our products are wellness products and are not intended to diagnose, treat, cure, or prevent any disease.

Statements on this site have not been evaluated by the Food and Drug Administration.

Please consult a licensed healthcare provider before use if you are pregnant, nursing, have a condition, or take medication.

Use products only as directed.


8. Account Suspension / Refusal of Service

If accounts, subscriptions, memberships, or customer profiles are offered now or later, we reserve the right to suspend, limit, or remove access for violations of these Terms.

We also reserve the right to refuse service to any customer when necessary to protect the business.


9. Limitation of Liability

By using this website or purchasing products, you agree that Encor3 Elixirs is not responsible for indirect, incidental, or consequential damages resulting from:

  • Product misuse
  • Delayed shipments
  • Website interruptions
  • Incorrect customer-entered information
  • Allergic reactions or undisclosed sensitivities

Customers are responsible for reviewing ingredients and using products responsibly.


10. Changes to Terms

We may update these Terms & Conditions at any time. Updated versions become effective once posted on the website.

Continued use of the site means you accept the revised terms.


11. Contact Us

Encor3 Elixirs LLC
Atlanta, Georgia, USA
Email: contacts@tateentgrp.com
Phone: 404-360-5107

Return and Refund Policy

Effective Date: April 22, 2026


At Encor3 Elixirs, we value freshness, product safety, and customer satisfaction. Because many of our products are consumable wellness items, teas, and supplements, this policy helps protect both our customers and our brand.


1. Consumable Products / Final Sale Items

Due to health, hygiene, and safety standards, the following items are generally final sale and cannot be returned once shipped:

  • Herbal teas
  • Powder blends
  • Capsules or supplements
  • Opened products
  • Used products
  • Personalized or custom-made orders
  • Clearance or promotional final sale items

This policy helps ensure all customers receive safe, untampered products.


2. Eligible Refund or Replacement Situations

We will review requests involving:

  • Wrong item received
  • Damaged item on arrival
  • Missing item from shipment
  • Product significantly defective due to packaging issue
  • Order lost in transit with confirmed carrier issue (when applicable)

If approved, we may offer:

  • Replacement product
  • Store credit
  • Partial refund
  • Full refund

Resolution type is determined case-by-case.


3. Time Limit to Report Issues

All order issues must be reported within 7 days of confirmed delivery.

Please email:

contacts@tateentgrp.com

Include:

  • Full name
  • Order number
  • Description of issue
  • Clear photos of package/product if damaged
  • Best contact information

Claims submitted after 7 days may be denied.


4. Non-Refundable Situations

Refunds or replacements are typically not issued for:

  • Customer changed mind
  • Taste preference
  • Ordered wrong item
  • Failure to read ingredients
  • Delays caused by carrier after shipment
  • Incorrect address entered at checkout
  • Unclaimed packages
  • Minor packaging cosmetic wear from transit
  • Product used beyond recommended directions

5. Shipping Fees

Original shipping fees are generally non-refundable unless the error was caused directly by Encor3 Elixirs.

If replacement shipping is required due to customer address error, customer may be responsible for new shipping charges.


6. Returned Packages

If a package is returned due to:

  • Incorrect address
  • Refused delivery
  • Failure to collect package
  • Undeliverable location

We may reship at the customer’s expense once returned to us, or issue partial store credit minus shipping/handling costs.


7. Chargebacks & Payment Disputes

We encourage customers to contact us first so we can solve issues quickly.

Fraudulent or abusive chargebacks may result in:

  • Refusal of future service
  • Account restrictions
  • Evidence submitted to payment processor

8. Our Commitment

We are a growing brand built on care, quality, and fairness. If there is a legitimate issue, we will work to make it right within reason.


9. Contact Us

Encor3 Elixirs
Atlanta, Georgia, USA
Email: contacts@tateentgrp.com
Phone: 404-360-5107


Copyright © 2026 The Encor3 Store - All Rights Reserved.

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